SHRM 22: Empathy Plus Accountability Equals A Balanced Diet for a Healthy Organization with Jennifer Lee

Workplace Application:

This session provides a recipe for managers to balance employee wellbeing with business results.

Description:

If you’re a leader who has used the phrase ‘during these unprecedented times’ in the past 2 years, this session was built for you. Employees are juggling the pressures of personal and professional expectations all while STILL navigating their first global pandemic. For managers, driving productivity and supporting well-being can often feel like competing priorities. How can HR shatter the false dichotomy between empathy and accountability once and for all? This simulation-style course provides you with a recipe for your managers to support their direct reports while still meeting KPIs.

Learning Objectives:

• Create an easy-to-implement coaching plan for people managers.
• Consider personal and professional factors that may affect each employee.
• Communicate employee expectations and exceptions.