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SHRM 24: The New Golden Rule: Relationship Management Techniques That Work with Brad Karsh

June 24 @ 11:00 am - 12:00 pm

Tracks: Leadership & Personal Growth, Workplace Culture, Empathy & Work Life Integration

Competencies: Interpersonal (Behavioral), People (Technical) | Intended Audience: Mid-Level, Senior-Level

Workplace Application:
This session gives HR professionals the inside secrets for mastering successful interpersonal relationships whether in the office or working remotely.

Have you ever heard someone say, ‘I will NEVER understand her!’, ‘That’s not how I would have reacted’, or ‘We will just NEVER get along.’ If so, you’re not alone. HR reports spending an average of 42 percent of their time dealing with employee disputes. Wouldn’t your life be more enjoyable if everyone at work could just get along? Uncover the secrets to working with the most difficult team members and learn why the ‘golden rule’ is wrong when it comes to workplace communications.

Learning Objectives:

  • Understand your unique communication style and how it plays out on your team.
  • Recognize the distinct style of coworkers, managers, and direct reports.
  • Learn to value and appreciate the different qualities that each individual brings to the team.
  • Adapt to, welcome, and respect various personalities among team members to move toward a common goal.
  • Work successfully and efficiently as part of a solid and high-functioning team.


SHRM Annual Conference
JB Training


McCormick Place
2301 S Martin Luther King Dr
Chicago, IL 60616
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