• Critical Conversations with Direct Reports with Stephanie Gray

    Say What Needs To Be Said Nobody looks forward to a tough conversation with a direct report. Most managers put it off, soften it until it barely lands, or skip it until the next annual review rolls around. The problem is that employees don’t want to wait that long: 65% say they want feedback more often than they’re getting it. When do you actually say something? How do you make the feedback stick instead of sliding off? And what do you do if they get defensive or upset? We present every manager a structured, repeatable approach to these conversations that protects the relationship while still driving real change. In this 75-minute live virtual course, you’ll learn directly from dynamic trainer and facilitator Stephanie Gray. Known for her storytelling, humor, and ability to make even the toughest topics click, Stephanie has a gift for turning real-world experience into lessons that actually stick. Participants leave this program with the ability to: ✔ Assess whether a situation calls for a conversation & when to have it ✔ Apply the 6S model to deliver feedback that’s clear, timely & actionable ✔ Defuse defensiveness with specificity, acknowledgment & impact ✔ Navigate emotional reactions with empathy […]

  • Draw the Line: Boundaries & Bandwidth in Q4

    Your Q4 calendar called. It wants a word! Open enrollment, year-end everything, 2027 planning, and approximately 47 “quick” questions. Q4 can be a lot. Join JB Training & Lora Haines for a power-packed 30-minute conversation about knowing when to say yes, when to say no, and how to say both well. We’ll share simple tools for setting boundaries, communicating your bandwidth, and helping others understand what you can realistically take on, while still being a great partner. You’ll also have a chance to swap ideas, stories, and strategies with other HR and L&D professionals. Because sometimes the best solution is hearing what’s working for someone else. A little practical support for the people who spend so much of the year supporting everyone else.   Register for FREE: jbts.co/boundaries