Say What Needs To Be Said

Nobody looks forward to a tough conversation with a direct report. Most managers put it off, soften it until it barely lands, or skip it until the next annual review rolls around. The problem is that employees don’t want to wait that long: 65% say they want feedback more often than they’re getting it. 

When do you actually say something? How do you make the feedback stick instead of sliding off? And what do you do if they get defensive or upset? We present every manager a structured, repeatable approach to these conversations that protects the relationship while still driving real change.

In this 75-minute live virtual course, you’ll learn directly from dynamic trainer and facilitator Stephanie Gray. Known for her storytelling, humor, and ability to make even the toughest topics click, Stephanie has a gift for turning real-world experience into lessons that actually stick.