Case Study: OMG MANAGEMENT ACADEMY
Omnicom Media Group is a network of agencies that focus on advertising, customer relationship management, public relations, & specialty services.
Omnicom Media Group partners with JB Training on their internal Management Academy, which is open to all managers and above at the organization.
SERIES TOPICS
LEVEL 1
LEARNING TO MANAGE
3 HOURS
- Setting expectations: Quantify targets & a big idea
- Direction & support: Coach daily & meet monthly
- Delegating: Share work & allow other to grow
LEVEL 2
MANAGING WITH EMPATHY + ACCOUNTABILITY
2 HOURS
- The why: Why this matters
- How to assess: What to consider
- The dance: Balancing empathy with accountability
- Bridging the gap: accountability in action
LEVEL 2
FEED CONFIDENCE, SECURITY, & MOTIVATION: BE AN INCLUSIVE MANAGER
2 HOURS
- Create safe spaces
- Establish inclusive norms
- Act as an ally
LEVEL 2
COMMUNICATING FOR EMPOWERMENT
2 HOURS
- Adjusting styles: Recognize & adapt to others
- Delivering feedback: Coach daily & meet monthly
LEVEL 2
COACHING FUNDAMENTALS
2 HOURS
- Coaching: Proactive, inquiry-based, & future focused
- Fundamentals: Active listening, strong questions, accountability
- Practice: Coaching conversations
THE OUTCOME
average facilitator score (5 = maximum)
%
said they will use content in their role
%
average net promoter score (benchmark = 46%)
THOUGHTS FROM OMNICOM
What was your purpose for wanting to host a management-focused curriculum?
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In your opinion, what was the greatest impact from the training sessions?
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Any other key successes from the training sessions that stand out to you?
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JB’s mission is to Make Work Better. How has this partnership made work better for OMG employees?
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Quotes From Participants
“Working through the specific scenarios, makes it easier to apply to real-life experiences.”
“I dig the energy from the JB presenters. Jennifer is always impressive. Honestly, it’s the interactivity that’s SUPER helpful in keeping us all engaged.”
“Presenter was very engaging. I liked the mix of polls, breakout sessions, examples, etc.”
“Lora was engaging and captivating while speaking. The slides were effective & explained in detail before moving on.”
“It was cool to participate via chat. The speaker provided great stories, context, & overall valuable tips on how to create the professional brand. Answering questions in the moment was very much appreciated & made the time feel like a conversation rather than a presentation.”
“I enjoyed the breakout rooms and being able to participate in the discussions.”
