Delivering Feedback
This course demystifies the feedback process by defining when a situation requires direction, support, or a combination of both.
People Leaders/Managers
Management
Virtual or In-Person
Delivering direct, honest, and sincere feedback is key to moving your team from good to great. But when there’s a problem with your direct report, how do you determine what feedback to give and how to deliver it?
This course demystifies the feedback process by defining when a situation requires direction, support, or a combination of both. When managers can differentiate between a skill issue vs. a will issue in real time and adjust their response accordingly, their response is guaranteed to make a powerful impact. This session also covers specific steps to deliver timely spot coaching, structure a review conversation, and make feedback a routine process that employees actually look forward to throughout the year.
Participants leave this program with the ability to:
Find the root cause of an issue before diving into 'fix-it' mode
Determine if a situation requires direction, support, or both
Maintain consistent communication throughout the year - not waiting for formal review season
Structure a review conversation that blends positive reinforcement and corrective action
Preview This Course
Watch a short clip of this course to learn more about our training style and what’s included in the program
THIS SESSION IS PART OF OUR
MANAGING TO LEAD CURRICULUM
Setting Expectations, Delegating, and Appreciating
Managing Through Change
