Recognizing and Responding to Microaggressions

This engaging program contributes to a shared goal of engaging in conversation and taking action to build cultural competence.

Individual Contributors

Diversity, Equity & Inclusion

Virtual or In-Person

The best workplaces have a shared goal of taking action to build cultural competence. In this program, we define and explain how microaggressions affect marginalized groups and contribute to a toxic work environment. Through demonstration and discussion of real workplace examples, participants learn that microaggressions are often small, quick, and painful – one part of a daily experience, and amplified by gaslighting. Once the understanding, awareness, and education around microaggressions is in place, we share specific steps for what employees can do if they witness, experience, or unintentionally commit a microaggression. Participants learn how to specifically show up as an ally in these situations by resisting, educating, and checking-in after a microaggression is observed.

Participants leave this program with the ability to:

Identify and define what a microaggression is in the workplace

Use perspective-taking to build awareness around common microaggressions at work

Show up as an ally when a microaggression occurs: Resist, educate, and check-in

Understand how words and actions impact others

Engage in conversation and build cultural competence – even when it may be uncomfortable

Offer a meaningful and informed apology, take accountability, and change your behavior if you unintentionally commit a microaggression

Preview This Course

Watch a short clip of this course to learn more about our training style and what’s included in the program


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